Symphony Hurst is a proud mother, but she has occasionally found herself withholding that fact from her employers.

Hurst, who grew up in Southwest Philadelphia and now lives in the Overbrook section, has a four-year-old daughter and works in retail — formerly Macy’s, now Starbucks. Like thousands of other retail workers, she’s had to hustle to get enough hours to pay the bills. At Macy’s, when her schedule was light, she would scramble to pick up extra shifts from co-workers — any that were available, often back-to-back with scheduled hours, which varied from week to week. Later, when she worked at the Starbucks at La Salle University (managed by Aramark, a local Philadelphia company), it was much the same: Odd hours, often not enough of them, often posted on the schedule last minute with barely any time to plan ahead.

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